With experience leading teams across strategy and customer experience, Saurabh is the next generation of consulting strategist that can bring together the best technologies, thinking minds, methodologies and brand understanding to solve for a problem or build for an opportunity.
In these times of shifting markers, competition and human behavior, Saurabh works with brands across categories to help look at alternate ways to disrupt by embracing digital, data, commerce and most importantly customer experience.
This convergent and connected thinking is where he thrives and has contributed most towards the brands he has worked with, including transformation across BFSI, FMCG, hospitality, consumer electronics, pharma/health, auto and large conglomerates with multiple businesses.
Saurabh also works with educational institutions and accelerators to help students and startups navigate brand development, marketing technology & customer experience. As VMLY&R’s Regional Head for CX, Saurabh grows the agency’s world-class experience design, strategy and technology capabilities.