Jacqui Maroun

Jacqui leads strategy, customer experience and user experience teams across VMLY&R South Africa to power strategic interventions with design thinking. She has a background in business analysis and UX design long and a long history in digital agencies starting at VWV Interactive in the 90s.

She believes that putting customer experience at the centre of every business and brand is the only way to be taken seriously in our new world. And with this as her mantra, rewires organisations in transformative ways, with stunning results for customers. 


  • Jacqui Maroun
Chief Experience Officer