WPP has been named a Leader among Global Digital Experience Service providers by Forrester Research, Inc., out of a field of 14 of the most significant service providers invited to participate in the evaluation. The report identifies that “Digital experiences happen in the moments that customers stumble across, actively pursue, or are compelled to have something. To deliver a great and consistent experience in every moment, companies need an integrated ecosystem, not point solutions for each department and channel”.The report, The Forrester Wave™: Global Digital Experience Services, Q2 2022, assessed providers against 21 criteria spanning three categories: Current Offering, Strategy, and Market Presence. Among these categories, WPP received the highest scores possible in 9 criteria, including customer experience strategy and insights services, digital marketing and digital commerce strategy and implementation services, along with immersive experiences. WPP also received the top scores possible in the vision, execution, innovation roadmap and planned enhancements strategy criteria. This recognition reflects the strength of capabilities that span several WPP agencies including AKQA, Ogilvy, VMLY&R and Wunderman Thompson.In the report, Forrester notes, “WPP's services excel in CX [customer experience] strategy and insights, digital marketing and commerce strategy and implementation, and immersive (AR/VR) experiences.” It goes on to state, “Customer references liked WPP’s flexibility and agility. One reference customer noted WPP’s ‘openness to developing a deep enough relationship where both sides can say “this will not work” and each can trust each other’.”Mark Read, WPP CEO, said: “We’re delighted to be recognised as a global leader for digital experience services. Creative transformation fuses excellence across the whole customer journey – from strategy and insights to execution of experiences that make brands relevant, accessible and sustainable. Our clients trust us to partner with them to realise their end-to-end customer engagement ambitions.”Stephan Pretorius, WPP’s Chief Technology Officer, said: “We are committed to creativity powered by technology at WPP which is why it is edifying that this report bears out this commitment and the distinction our agencies apply to the work they originate and deliver for clients, day-in, day-out."For further information, and to view a copy of the full report please click here....Read MoreRelated ContentContent type- Any -ArticleBAV BrandBasic pageBrandCase StudyClientCountryFlightItineraryJobLandingLocationPersonRegionRegional MenuSocial MenuStyleguideRelated Categories (field_related_categories)Related Clients (VERF selector)- Restricted access -. 30% ClubAbsolutACCAC Sparta PrahaActiviaadidasadidasAgeas Federal Life InsuranceALICORPAlproAmaroAmbliopia Campaña MundialAmerican Academy LarnacaAmnesty InternationalAmnesty InternationalAmnistía InternacionalArçelikAthosAustralian UnityBaby Quest FoundationBaileysBank of CyprusBank of CyprusbeIN SportsBetty CrockerBeymenBICBIMBOBiogen and FundAMEBlack Executive CMO AllianceBNP ParibasBond UniversityBoonthavornBootsBootsBreilBridgestoneBumble IndiaBurger KingCafé de ColombiaCaltexCanadian Women's FoundationCancer DojoCenter for ludomaniCenter ParcsCentrumCharalCity of HopeCoca-ColaCoffee ClubColgateColgateColizeyCristal BeerCytaDanoneDanoneDANONE AGUASDarnitsaDefence Force RecruitingDell IndiaDell TechnologiesDepartamento de la FamiliaDifflamEarthquake CommissionEdgarsEdgeEfes PilsenEgekildeElena'sEtiEurekaEuroLifeFantaFaxe KondiFaxe Kondi BoosterFederal Prosecution ServiceFluffyFootball Association of the Czech RepublicFordFordFOUSPFritz HansenGatdaGazeta.plGazeta.plGenerali Česká pojišťovnaGenikes InsuranceGEODISGeodisGileadGoldenGoodlife Health ClubsGoogleGoogleGreenpeaceGrigoriou AllantikaGrundigHarinera del ValleHeineken GroupHill'sHindustan UnileverHonest Eggs Co.HopiHuman Rights CampaignHuman Rights FoundationIchitan BeveragesIdéalIKEAIKEAIKEAIninalinnogyIntelIntelIt's Everyone's JourneyJCC Payment SystemsJCDecauxJohanniterKaracaKauflandKDogKFCKindness FactoryKraft HeinzLand Transport AuthorityLanitis | Coca-Cola HBCLazy SneakersLegacyLesieurLibertyLiberty BusinessLifeDirectLINK4Lombard Odier LottoMacca'sManpower RecruitmentMastercardMaxx FlashMediacorpmemory of nationsMeta PortalMigrosMilnutri Sure Ministry of HealthMint*dMiss AmericaMonash UniversityMondelezMotorolaMovistarMr. Brown CyprusMr. ProperNasha RiabaNational Library BoardNative Women’s Association of CanadaNetflixNetflixNew BalanceNew York Office of the MayorNiubizNo7Noizz.plOC ŠestkaOKEYOPAP CyprusOPAP Cyprus & Press and Information OfficeOpaviaOrlen UnipetrolOzFishPaulPeakPeople in NeedPernod RicardPfizerPilsner UrquellPizza HutPKU FoundationPozitifPrague Pride FestivalPRIME VIDEOPS4PugetPwCPZUQFCCQueensland RailRed BullReportérReutersRinsoRipcurlRipioRolling StoneRunTourRådet for Sikker TrafikSADIASalsas La ConstanciaSamsungSeezSettle CyprusSignalSophia For Children Sorriso (a Colgate-Palmolive brand)SpillemyndighedenSpotifySpriteSTAMMAStandard ProcedureStarbucksStats NZSuzukiTEBTECTelefónica VivoTennessee TourismTe Whatu Ora/Ministry of HealthThe Coca-Cola CompanyThe Coffee ClubThe Female CompanyTHINK!TUITwitterTürkiye İş BankasıU.S. Census BureauU.S. Dept. of Health & Human ServicesU.S. NavyUber EatsUnder ArmourUNILEVERUnipadsUnited RentalsupGradVehbi Koç VakfıViagra ConnectVictoria's SecretVodacomVodafoneVodafoneVodafone VakfıVolkswagenVolvicVoyTuristeando / Compañía de Turismo de Puerto RicoVýstaviště PrahaWaterAidWecasablancaWendy'sWendy's - Our RelationshipWhirlpoolWork by Berlin Cameron (a VMLY&R company)Work by GlitchWork by Scholz & Friends (a VMLY&R company)Work by TAXI (a VMLY&R company)Work by VMLY&R CommerceWork by VMLY&R HealthWork by WPP Open X and VMLY&R CommerceYemeksepetiYeni RakıYMCAZespriZywiec Zdroj (Danone Group)ÇiziČeská spořitelnaČeský svaz kanoistůİstanbul ModernRelated Locations (VERF selector)- Restricted access -- Restricted access -- Restricted access -- Restricted access -AmmanAtlantaAucklandBangkokBarcelonaBeijingBogotáBrisbaneBudapestBuenos AiresCaliCape TownCasablancaChicagoCincinnatiClevelandDallasDetroitDubaiHo Chi Minh CityIstanbulJakartaJohannesburgKalamazooKansas CityKarachiKrakowKuala LumpurKyivLimaLisbonLondonMadridMelbourneMemphisMexico CityMiamiMilanMinneapolisMontevideoMoscowMumbaiNashvilleNew DelhiNew YorkParisParsippanyPragueRio de JaneiroRogersRomeSan JoséSan JuanSantiagoSeattleSeoulShanghaiSingaporeSydneySão Paulo (VML)São Paulo (Y&R)TaguigUlaanbaatarViennaWarsawWellingtonVMLY&R victorious at Gerety AwardsVMLY&R shines bright at MAD STARSA pair of major awards Share This Story