Jeff is VMLY&R’s Global Chief Experience Officer and the visionary behind VMLY&R’s customer experience practice. This practice combines technology, strategy, commerce, and innovation, experience design, and creativity to transform the way companies work, how they innovate, and how they adapt to changes in technology.
As VMLY&R’s chief experience officer, Jeff grows the agency’s world-class experience design, commerce, and technology capabilities. Before VMLY&R was established in 2018, Jeff spent 17 years at VML, shaping many of the most pivotal client engagements through his balanced understanding of consumers, business and technology. He has diverse experience across clients such as Ford, Kellogg, Kimberly-Clark, Microsoft and Sprint.
He’s been recognized by Kansas City TechWeek’s Tech100 and Ingram’s “40 under 40,” which recognizes emerging leaders in the region. He is also on the board of advisors for both KCNext and Digital Sandbox KC.
Jeff graduated from the University of Kansas with both a Bachelor of Science and an MBA in computer science. He remains active with the school, serving on the advisory board for the KU School of Business. He lives in Saint Joseph, Missouri, with his wife, Jenny, and two children, Evelyn and Graham.